FAQs

All meetings are held at our offices in Penistone, although we can also accommodate home visits.

There is plenty of local free parking in Penistone; however, we are also in the process of creating our own parking spaces at the office.

No, we do not charge a fee for the initial meeting, as the purpose of this is to explore your needs and determine if we are the right fit.

Please bring any documents related to your finances, including investments, pensions and bank statements. Most importantly, please come with an idea about what you would like to discuss.

Our initial meeting typically takes 40 minutes to one hour.

Not at all. This is a no-obligation meeting to see if we can add any value in the first instance.

You can book a meeting by getting in touch using the contact form below, by giving us a call, by visiting the office or via email.

Yes, we are an independent firm, which means that we are not tied to any financial institution. This allows us to search the whole of the market to find solutions that best suit your needs.

Yes, we are regulated by the Financial Conduct Authority. You can view our profile on the FCA register here.

Although we hold the qualifications to advise on this, we would use third-party providers as part of the advice process.

There will always be a locum appointed to handle queries.

We charge a minimum of £750 for a standalone financial plan, including research and exploration, but we deduct this fee from our initial advice fee should you go ahead and implement the plan. You can read more about our fees here.

We would look to review the ongoing suitability of your plan annually.

We work on a percentage basis depending on the level of service we provide. On occasion, we can also agree on fixed fees depending on the complexity of individual cases.

We are directly authorised by the Financial Conduct Authority, but we also work with our compliance partner True Potential.

There are instances where commission might be payable on an insurance product, but all investment and pension contracts are paid through an agreed fee either directly by the client or through their product.

We do not currently charge VAT for our services. This may change in the future should legislation change around services provided. However, we do charge VAT on a standalone financial plan should you choose to not go ahead and implement the plan.